Frequently Asked Questions

Simply browse our products, add items to your cart, and proceed to checkout. You can pay securely using UPI, cards, or net banking.

We accept all major credit/debit cards, UPI (Google Pay, PhonePe, Paytm), and net banking.

You can modify or cancel your order within 1 hour of placing it by contacting us. Once the order is packed or shipped, changes cannot be made.

We deliver across India! Enter your pincode at checkout to check delivery availability and estimated delivery time for your location.

Delivery typically takes 3-7 business days depending on your location. For Kerala, delivery is usually within 2-3 days.

We source first-grade, export-quality products — adhering to the exact same premium standards that get shipped to top international markets.

We partner with trusted farmers and certified suppliers across India to source high-quality staples. For our premium range of exotic dried fruits and nuts, we import directly from their authentic countries of origin.

Due to food safety, hygiene regulations, and the perishable nature of our products, we do not accept returns or offer refunds for opened or used items.

Because our pulses, heritage millets, and grains are 100% natural and unpolished, they retain their authentic flavor and characteristics, which may naturally vary from batch to batch. We encourage you to start with our smaller package sizes if you are trying a new grain for the first time!

While we cannot accept returns on food items, we want to make sure you get what you paid for. If your package arrives damaged, tampered with, or if you received the wrong item, please contact our support team within 24 hours of delivery.

Please share clear photos of the unopened, damaged transit packaging and the invoice. Once verified, we will immediately arrange a free replacement for you.